Leisa Brodnex: I've used chegg for 2 years and actually rented 1 yesterday. The books came in very good condition. Actually, the ones I received looked new and didn't have any writing in them. If you order them in enough time before classes, the books also come on time. I prefer to rewrite stuff because it helps me remember so I didn't miss highlighting. As far as returning books, it's really easy. Just print the prepaid printing label and take it to a UPS store. You only have to pay USP for their "labor" and for the boxes, but if you use the box the books came in you'll only have to pay for the "labor". Hope I was helpful....Show more
Gregory Dilg: Great service and very reliable. Customer service is always easy to contact, even after hours. You can always ask your question on their Facebook wall and get help on your personal Chegg account right away!One thing that hasn't been mentioned by all the answers is the Cheg quality guarantee. If you don't like the conditi! on of your book, Chegg will send you a replacement with the fastest shipping possible for free. Just use the lower quality book as best you can until the replacement arrives. Easy, right??...Show more
Raymundo Kyser: 1. I've rented one book from chegg. 2. Mine came in good condition.3. I personally don't highlight in any of my books since I buy and resell most of them, so this wasn't an issue. 4. The book was easy to return. I just kept the box the book was originally sent in, packed the book in the original box, printed the return slip from the chegg website, and sent it off. If you return it on time you shouldn't have a problem.The only downside to chegg is that the book isn't yours so you obviously can't resell it. I usually trade in my books to amazon and get a decent amount of money back for them. I rented this one time because I was low on book money and renting from chegg was the best option. From my experience they have good service and I'd rent again if I fel! l into that situation again....Show more
Jayson Brod: I ! love chegg.. I use to rent my books from there all the time!! I was also a chegg representative so I'd have tons of discount codes that i'd pass out to my friends. My books arrived in fair condition. It was super easy to return them too.. Chegg is a great place to rent books..& so is ecampus.com ( u can use code EE16125 for 5% off at ecampus)...Show more
Christy Tirabassi: Chegg.com Reviews
Saran Stealy: Chegg is excellent.I rented from them for two semesters and I haven't had any problems. And the money you save by renting is awesome. No reason to spend more money on books you wont use again after your class is over. And as soon as you are done with them, you just send them back and they are out of your hair. Wont have to worry about selling them. Books are in good condition, and shipping is free. And yes books are very easy to return. Just save the box your books came in, and once its time to send them back put the books back into the box, print your packing s! lip, and drop it off at the UPS store. No shipping costs to send it back either....Show more
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